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Most frequently asked questions
Here are the most common questions a trader would normally ask us or consider to ask before opening an account with us.
For more information on help resources related to IC Markets (KE) and the products we offer,
simply type your question below or visit our live chat service.
IC Markets (KE) offer two types of accounts, Standard account and our market leading, Raw Spread account.
Raw Spread Account: This account shows the Raw inter-bank spread received from our liquidity providers. There is a commission charge of $7 per standard lot round turn.
Standard Account: We do not charge a commission on Standard accounts but instead, there is a mark up applied to the spread of 0.8 pip above the raw Inter-bank rate received from our Liquidity providers.
Further information about the different types of trading accounts available can be found on our Account Overview page.
Raw Spread Account: This account shows the Raw inter-bank spread received from our liquidity providers. There is a commission charge of $7 per standard lot round turn.
Standard Account: We do not charge a commission on Standard accounts but instead, there is a mark up applied to the spread of 0.8 pip above the raw Inter-bank rate received from our Liquidity providers.
Further information about the different types of trading accounts available can be found on our Account Overview page.
IC Markets (KE) has two MetaTrader account types, a Standard account and our market leading, The Raw Spread account. IC Markets (KE) does not charge a commission on Standard accounts but instead applies a spread mark up of 0.8 pip above the Raw inter-bank prices received from our liquidity providers. IC Markets (KE) Raw Spread account shows the raw inter-bank spread received from our liquidity providers. On this account we commission of $7 per standard lot round turn.
Below are commission rates for different base currency accounts:
| AUD | 7.00 round turn |
| USD | 7.00 round turn |
| EUR | 5.50 round turn |
| GBP | 5.00 round turn |
| SGD | 9.00 round turn |
| JPY | 700.00 round turn |
| CHF | 6.60 round turn |
| NZD | 9.00 round turn |
| HKD | 54.25 round turn |
IC Markets (KE) allows clients to open an account with as little as USD $200 or currency equivalent.
Our mission is to provide traders with the lowest spreads and fastest executions possible across over 1980+ Forex products including Forex, precious metals, stocks, futures and other CFDs on Commodities. We have invested heavily in technology and established strong relationships with some of the largest and most reliable pricing providers in the market.
To find more about products offering click here: range of products.
We also strongly suggest to thoroughly read our Account Terms available for the attached costs, risks and your responsibilities before deciding to trade with us.
To find more about products offering click here: range of products.
We also strongly suggest to thoroughly read our Account Terms available for the attached costs, risks and your responsibilities before deciding to trade with us.
This is one of the most frequently asked questions. The difficult part in understanding ECN and STP meanings is that those have been interpreted differently by many people. There are three main business models used by Forex brokers which differ by the way the transactions are handled and orders are executed: ECN, STP and Market Makers.
ECN: ECN stands for 'Electronic Communication Network' which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form a bid and offer price. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client, a liquidity provider or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution that may result in an offsetting order placed with a liquidity provider.
STP: This term stands for Straight Through Processing and is used when a Forex and CFD provider processes all trades at market prices obtained from liquidity provider(s) not on prices created by the broker themselves. This is not dissimilar to the ECN pricing model in that there is no dealing desk intervention when the trade is processed.
Market Maker: In Australia all Forex and CFD providers including IC Markets (KE) have the market making authorisation on their AFS licence, however many do not consider themselves market makers. Typically, market makers operate a dealing desk in order to create their own prices, these prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market.
IC Markets (KE) is the issuer of the products it provides. We consider ourselves to be a forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers via an ECN, these prices are passed onto you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed we do not hedge each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.
ECN: ECN stands for 'Electronic Communication Network' which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form a bid and offer price. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client, a liquidity provider or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution that may result in an offsetting order placed with a liquidity provider.
STP: This term stands for Straight Through Processing and is used when a Forex and CFD provider processes all trades at market prices obtained from liquidity provider(s) not on prices created by the broker themselves. This is not dissimilar to the ECN pricing model in that there is no dealing desk intervention when the trade is processed.
Market Maker: In Australia all Forex and CFD providers including IC Markets (KE) have the market making authorisation on their AFS licence, however many do not consider themselves market makers. Typically, market makers operate a dealing desk in order to create their own prices, these prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market.
IC Markets (KE) is the issuer of the products it provides. We consider ourselves to be a forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers via an ECN, these prices are passed onto you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed we do not hedge each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.
Opening an account is simple. Click on the Open a Live Account link and complete your application form.
Once your on-line application form has been approved by our accounts team you will be emailed your trading account login details and password.
Once your on-line application form has been approved by our accounts team you will be emailed your trading account login details and password.
Como é que eu obtenho ajuda?
Indique, simplesmente, a sua questão na caixa de pesquisa acima para obter respostas instantâneas.
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Questões sobre a IC Markets (KE)
IC Markets (KE) is regulated by the Capital Markets Authority (CMA) of Kenya.
IC Markets (KE) holds client money in Segregated Client Trust Accounts at Westpac Banking Corporation and National Australia Bank (NAB). Both banks are AA rated Australian banks.
We may collect your personal information from time to time to make further enquiries about you, including identification checks to meet our legal regulatory oblgations as well as to combat fraud. We do not sell your personal information to any third parties for marketing purposes.Our privacy policy (privacy policy) details how we handle your personal information.
Yes, we take the privacy of our clients extremely seriously and have set policy and procedures in place to safeguard the information we request from our clients. Please refer to our Privacy Policy page on the website here: privacy policy
We advise our clients to immediately change the passwords for their registered email with no delays and update the password of their client area as well as trading platform.
The security information must be kept private and should not be saved on a shared or public device.
Please reach our support to notify the incident so appropriate measures are applied from our end at the earliest possible.
The security information must be kept private and should not be saved on a shared or public device.
Please reach our support to notify the incident so appropriate measures are applied from our end at the earliest possible.
Questões sobre o Trading na IC Markets (KE)
A IC Markets (KE) tem dois tipos de conta MetaTrader 4, uma conta standard e a nossa conta líder do mercado, a Raw Spread. A IC Markets (KE) não cobra comissões sobre as contas standar mas, ao invés disso, aumenta o spread em 1 pip acima da taxa interbancária recebida dos prestadores de preços. A conta Raw Spread da IC Markets (KE) mostra o spread interbancário recebido dos nossos prestadores de preços, nesta conta a comissão é de $7 por lot standard.
A IC Markets (KE) permite que os clientes abram uma conta com um valor tão baixo como USD $200 ou moeda equivalente.
A IC Markets (KE) oferece opções de alavancagem flexível que variam entre 1:1 e 1:400. Poderá alterar a alavancagem na sua conta de trading através da sua Área de Cliente.
A IC Markets (KE) permite-lhe abrir múltiplas contas de trading. Poderá abrir uma conta adicional através da sua Área de Cliente.
As horas de abertura e de fecho dos preços da IC Markets (KE) são:
Hora de abertura: 00:01 Hora do Servidor MetaTrader 4 (Segunda-feira)
Hora de fecho: 23:57 Hora do Servidor MetaTrader 4 (Sexta-feira)
Por favor, note que as horas de certos instrumentos poderão variar, todas as horas de trading poderão ser encontradas nas nossas especificações de produto.
Hora de abertura: 00:01 Hora do Servidor MetaTrader 4 (Segunda-feira)
Hora de fecho: 23:57 Hora do Servidor MetaTrader 4 (Sexta-feira)
Por favor, note que as horas de certos instrumentos poderão variar, todas as horas de trading poderão ser encontradas nas nossas especificações de produto.
A prorrogação da IC Markets (KE) ocorre às 00:00 Hora do Servidor MetaTrader 4.
Para alinhar o gráfico de velas diário com o relógio de Nova Iorque (17:00 ET) A hora do servidor e dos gráficos da IC Markets (KE) são GMT + 2 ou GMT + 3 quando está em vigor o horário de Verão.
A tabela abaixo descreve as datas nas quais a hora do servidor é alterarda para reflectir o horário de Verão, todos os anos.
Ano DST Data de Início DST Data de Fim
2018 11de Março 4 de Novembro
2019 10 de Março 3 de Novembro
A hora de Verão começa às 2:00 do segundo Domingo de Março e termina às 2:00 do primeiro Domingo de Novembro.
A tabela abaixo descreve as datas nas quais a hora do servidor é alterarda para reflectir o horário de Verão, todos os anos.
Ano DST Data de Início DST Data de Fim
2018 11de Março 4 de Novembro
2019 10 de Março 3 de Novembro
A hora de Verão começa às 2:00 do segundo Domingo de Março e termina às 2:00 do primeiro Domingo de Novembro.
The trading hours for gold (XAUUSD) are:
Opening time: 01:02 MetaTrader 4 Server Time
Closing time: 23:57 MetaTrader 4 Server Time
The trading hours for silver (XAGUSD) are:
Opening time: 01:00 MetaTrader 4 Server Time
Closing time: 23:59 (Friday 23:57) MetaTrader 4 Server Time
A IC Markets (KE) oferece formação online abrangente, para além de conduzirmos regularmente webinários formativos, sobre uma série de tópicos. As datas e horas dos webinários são publicadas no nosso website.
A IC Markets (KE) oferece cerca de 75 pares de moeda, incluindo criptomoedas.
A IC Markets (KE) também oferece CFDs sobre metais preciosos, metais, matérias-primas, índices, futuros, acções e obrigações.
A IC Markets (KE) oferece aos clientes várias formas de depósito de fundos, incluindo mas não limitado a:
A nossa página de financiamento disponibiliza mais informação acerca de cada método que nós oferecemos.
- Banco / Transferência Bancária
- Cartão de Crédito
- Skrill
- Webmoney
- (Neteller
A nossa página de financiamento disponibiliza mais informação acerca de cada método que nós oferecemos.
Métodos de depósito online, tais como Paypal, Neteller e Skrill surgirão instantaneamente na sua conta de trading.
As transferências bancárias nacionais e Bpay normalmente levam um a dois dias úteis. Para as transferências bancárias internacionais, por favor, aguarde entre três e cinco dias úteis.
As transferências bancárias nacionais e Bpay normalmente levam um a dois dias úteis. Para as transferências bancárias internacionais, por favor, aguarde entre três e cinco dias úteis.
Por favor, envie o seu pedido de levantamento através da sua Área de Cliente. Todos os levantamentos recebidos antes do 12:00 Meio dia AEST / AEDT serão processados no mesmo dia útil. A nossa política de levantamento integral poderá ser encontrada na nossa Página de Levantamentos
A abertura de uma conta é simples. Clique no link Abrir uma Conta Real e preencha o seu formulário de inscrição.
Uma vez que o seu formulário online tenha sido aprovado pela nossa equipa de contas, ser-lhe-á enviado um email com os dados de login e palavra-passe da sua conta de trading.
Uma vez que o seu formulário online tenha sido aprovado pela nossa equipa de contas, ser-lhe-á enviado um email com os dados de login e palavra-passe da sua conta de trading.
De acordo com a Lei Australiana Anti-Branqueamento de Capitais e Contra o Financiamento do Terrorismo de 2006, a IC Markets (KE) é obrigada a verificar a identidade do cliente antes de abrir uma conta de trading.
A identificação terá de ser facultada na forma de Identificação com foto e comprovativo de morada para verificar a sua identidade.
Identificação com Foto
• Terá de estar clara e visível
• Terá de ter sido emitida por uma agência do governo
• Nome, Assinatura e Data de Vencimento terão de estar claras
Comprovativo de Morada
• Emitido há menos de 3 meses
• Terá de conter o mesmo nome e morada do seu pedido de conta
A nossa política anti-branqueamento de capitais contém mais informação acerca das nossas exigências de identificação.
A identificação terá de ser facultada na forma de Identificação com foto e comprovativo de morada para verificar a sua identidade.
Identificação com Foto
• Terá de estar clara e visível
• Terá de ter sido emitida por uma agência do governo
• Nome, Assinatura e Data de Vencimento terão de estar claras
Comprovativo de Morada
• Emitido há menos de 3 meses
• Terá de conter o mesmo nome e morada do seu pedido de conta
A nossa política anti-branqueamento de capitais contém mais informação acerca das nossas exigências de identificação.
Não, a IC Markets (KE) não paga juros sobre os saldos da conta.
IC Markets (KE) does not accept US clients. US CTFC regulation prevents US clients from trading with brokers outside the US. IC Markets (KE) complies with International regulations.
Sim, nós permitimos as estratégias de cobertura e scalping. Os nossos spreads e condições de trading são a escolha preferida de muitos traders diários e scalpers a nível mundial.
A IC Markets (KE) não consegue abrir novas posições através de telefone, no entanto, no caso de não conseguir fechar posições, por favor, ligue à nossa equipa de suporte através do +254 79 8150670 e nós vamos aceitar instruções verbais da sua parte.
Não, não lhe serão cobrados quaisquer custos de inactividade da conta.
Enquanto as contas demo e as contas reais oferecem experiências de trading similares, as contas demo são usadas, predominantemente, apenas para fins de prática, e não constituem garantia de que os mesmos resultados do trading serão obtidos numa conta real.
Forex brokers use three main business models which differ in the way the transactions are handled and orders are executed: ECN, STP and Market Makers.
ECN: ECN stands for 'Electronic Communication Network', which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form bid and offer prices. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client or liquidity provider, or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution, which may result in an offsetting order placed with a liquidity provider.
STP: This term stands for 'Straight Through Processing' and is used when a Forex and CFD provider process all trades at market prices obtained from a liquidity provider. This price is simply passed on by the broker. This is not dissimilar to the ECN pricing model in that the price is not altered and there is no dealing desk intervention when the trade is processed; hence, it is known as STP.
Market Maker: In Australia all Forex and CFD providers, including IC Markets (KE), have the market making authorization on their AFS licence; however, many do not consider themselves market makers. Typically, market makers operate a dealing desk in order to create their own prices. These prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market.
IC Markets (KE) is the issuer of the products it provides. We consider ourselves to be a Forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers. These prices are passed on to you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed, we do not hedge each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.
ECN: ECN stands for 'Electronic Communication Network', which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form bid and offer prices. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client or liquidity provider, or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution, which may result in an offsetting order placed with a liquidity provider.
STP: This term stands for 'Straight Through Processing' and is used when a Forex and CFD provider process all trades at market prices obtained from a liquidity provider. This price is simply passed on by the broker. This is not dissimilar to the ECN pricing model in that the price is not altered and there is no dealing desk intervention when the trade is processed; hence, it is known as STP.
Market Maker: In Australia all Forex and CFD providers, including IC Markets (KE), have the market making authorization on their AFS licence; however, many do not consider themselves market makers. Typically, market makers operate a dealing desk in order to create their own prices. These prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market.
IC Markets (KE) is the issuer of the products it provides. We consider ourselves to be a Forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers. These prices are passed on to you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed, we do not hedge each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.
When you trade with us, you are trading with IC Markets (KE) as principle, this is the case with all Forex and CFD providers globally.
We do not operate a proprietary trading book, we source our prices from external unrelated liquidity providers or directly, these prices are then passed onto you with no dealing desk intervention.
We do not operate a proprietary trading book, we source our prices from external unrelated liquidity providers or directly, these prices are then passed onto you with no dealing desk intervention.
IC Markets (KE) streams prices from its liquidity providers, who, in their turn, derive those prices from the market (or exchange) in the case of share CFDs; and from banks and non-bank liquidity providers in the case of Forex. The source of the underlying market price may vary for each product.
Although IC Markets (KE)'s prices come from its liquidity providers and IC Market is not practically involved in the making of the price, it is simply streaming prices which it receives; the prices nonetheless become IC Markets (KE)'s when it provides them to clients to execute on. This is the case for all derivative products which IC Markets (KE) offers to its clients.
Although IC Markets (KE)'s prices come from its liquidity providers and IC Market is not practically involved in the making of the price, it is simply streaming prices which it receives; the prices nonetheless become IC Markets (KE)'s when it provides them to clients to execute on. This is the case for all derivative products which IC Markets (KE) offers to its clients.
If you trade 100,000 (1.00)
Commission is $3.50 for opening, and $3.50 for closing; $7.00 for the full round-turn
If you trade 10,000 (0.10)
Commission is $0.35 for opening, and $0.35 for closing; $0.70 for the full round-turn
If you trade 1,000 (0.01)
Commission is $0.035 for opening, and $0.035 for closing; $0.070 for the full round-turn
On MT4 all commission charge for a position is applied at the opening of the trade.
On MT5 commission is charged per side (opening/closing).
*On MT5 the commission column is not rounded up to 3 decimal places but to 2 decimal places only. Thus, commission on a micro lot size $0.035 per side is rounded to $0.04
IC Markets (KE) is the issuer of the products it provides. Our Australian Financial Services (AFS) Licence allows us to make a market; however, we consider ourselves to be a CFD provider offering the ECN pricing model as we do not operate a proprietary trading book and source our pricing from external unrelated liquidity providers. These prices are then passed on to you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed, we do not offset each and every single position with our liquidity providers.
When you trade with us you are trading on prices streamed from our Liquidity providers which are ECN prices. IC Markets (KE) does not have a dealing desk that creates its own prices. We do not alter the price in any way, thus our pricing is considered to be “True ECN”.
Yes, we may Hedge some or all of your trades to help manage our overall risk.
We manage our overall risk based on our internal Hedging Policy.
The prices we offer are streamed by bank and non-bank liquidity providers.
IC Markets (KE)'s Australian Financial Services License allows us to make markets, this is the case for all CFD and Forex providers globally. We are not a broker to you but a Forex and CFD issuer. Simply put, acting as a principal to your trades, we are the sole counterparty that allows you to access prices streamed from our liquidity providers that supply IC Markets (KE) with the bank and non-bank pricing.
Technically, when you buy a product at IC Markets (KE), we are selling that product to you. It is not possible for you to buy that product at the exchange directly to complete the transaction due to the attached requirements for higher trade sizes, and margin costs, etc., thus, it has to be dealt with IC Markets (KE) on a principal basis alone.
Typically, market makers are considered to be Forex and CFD providers who operate a dealing desk in order to create their own prices, these prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market. In Australia all Forex and CFD providers have market making authorization on their AFS license however many do not operate in the manner described above and do not consider themselves market makers.
Technically, when you buy a product at IC Markets (KE), we are selling that product to you. It is not possible for you to buy that product at the exchange directly to complete the transaction due to the attached requirements for higher trade sizes, and margin costs, etc., thus, it has to be dealt with IC Markets (KE) on a principal basis alone.
Typically, market makers are considered to be Forex and CFD providers who operate a dealing desk in order to create their own prices, these prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market. In Australia all Forex and CFD providers have market making authorization on their AFS license however many do not operate in the manner described above and do not consider themselves market makers.
All conflicts of interest can be found in our Terms & Conditions
Everything is the same as it has always been. We believe you’re referencing to one of our account types which we have recently rebranded to “Raw Spread” account.
The reason why we are one of the largest and most successful Forex CFD provider in the world is our Tight and Low Spread. Therefore we decided to communicate our strengths even better with this new account name. Nothing else changed. We decided to keep our product offerings as simple as possible for our clients to understand what exactly they’ll be receiving.
The reason why we are one of the largest and most successful Forex CFD provider in the world is our Tight and Low Spread. Therefore we decided to communicate our strengths even better with this new account name. Nothing else changed. We decided to keep our product offerings as simple as possible for our clients to understand what exactly they’ll be receiving.
1.0 Pips on Raw Spread account. Detailed information can be found on our Spreads page here: spreads
0.1 Pips on Raw Spread account. Detailed information can be found on our Spreads page here: spreads
We do not have a dealing desk, we are not involved in creating the prices that we show you. IC Markets (KE) offer its clients with a market execution model. This means all the trades are executed at the first available price received from our hedge counterparties once an order has been triggered. Thus, we are not able to offer guaranteed executions exactly at your requested prices, we are simply streaming the prices that we receive.
The current swap rates can be found our Blog Swap Rates page here: https://www.icmarkets.com/blog/metatrader-4-swaps/
Swap rates can also be found within the MetaTrader 4 platform, simply go to the market watch and right click on an instrument and select Specifications. A new window will then open and the swap rates will be displayed.
Swap rates can also be found within the MetaTrader 4 platform, simply go to the market watch and right click on an instrument and select Specifications. A new window will then open and the swap rates will be displayed.
Yes, we do offer Oil as a spot and future commodity CFD product. More information can be found here: CFDs on Commodities
Forex CFD providers apply triple rollover interest on Wednesday, because that's how it's applied by the banks providing liquidity to the FX market.This is because spot forex trades have a 2-day settlement period. A spot FX trade from Monday settles on Wednesday. A trade from Tuesday settles on Thursday. A trade from Wednesday settles on Friday, but a trade from Thursday settles on the following Monday.
The trade has to be rolled through the weekend, because banks are closed on Saturday and Sunday. Triple rollover interest is applied to FX trades open at 5pm New York Time on Wednesday, because that marks the beginning of the new 24-hour trading day (Thursday) in the global FX market. Important to note that, it's not always a charge and you can also earn.
The trade has to be rolled through the weekend, because banks are closed on Saturday and Sunday. Triple rollover interest is applied to FX trades open at 5pm New York Time on Wednesday, because that marks the beginning of the new 24-hour trading day (Thursday) in the global FX market. Important to note that, it's not always a charge and you can also earn.
IC Markets (KE) offers over +2100 Stocks CFDs. The full list can be found on our Stocks CFD product page.
A dividend adjustment is applied to take account of the ex-dividend adjustment to the index. This is the number of points by which the index price must be adjusted downwards to take account of those shares in the index which go ex-dividend at the close of the cash market. We will use the ex-dividend figure estimated by Bloomberg (E&OE), rounded to the tick size we use for that index, to determine what adjustment to apply. In the case of long positions, the dividend adjustment is credited to the client's account. In the case of short positions, the dividend adjustment is debited from the client's account.
This could possible be due to the below reasons:
- Refering to BID prices in the case of a Sell position;
- Refering to the chart prices only and not refering to the prices with set mark ups in the case of Buy positions under a Standard account.
Our team can help check this further for you should you like to reach us at support@icmarkets.co.ke mentioning the specific aaccount and trade order details.
- Refering to BID prices in the case of a Sell position;
- Refering to the chart prices only and not refering to the prices with set mark ups in the case of Buy positions under a Standard account.
Our team can help check this further for you should you like to reach us at support@icmarkets.co.ke mentioning the specific aaccount and trade order details.
IC Markets (KE) Stop out level on MT4 /MT5 and cTrader platform is 50%.This means that if your account's margin level falls to or below 50% then your positions will be automatically closed.
Trading carries risks, from time-to-time market volatility can send your account into a negative balance. The latest changes will mean that you are protected from having your account go into the negative and will quickly return to a zero balance. Please note that this provision is offered by IC Markets (KE) for both retail and professional clients.
IC Markets (KE) offers its clients with Market Execution model.
No, we do not.
Our average execution speed is around 35 milliseconds for Forex. Our trade servers are in the Equinix NY4 data centres in New York, as we are close to our core pricing providers we have some of the best execution speeds out of any broker globally.
IC Markets (KE) does not charge any additional fees or commission for CFD indices trading.
You can do so by visiting your secure client area's "Account Details" link (https://secure.icmarkets.co.ke/AccountDetails) under "Profile" section. Simply check or uncheck the "Newsletters and special offers" option and click on "Update Information" button to submit the changes.
You can do so by visiting your secure client area. Login to click on "Daily Market Forecasts" link (https://secure.icmarkets.co.ke/Autochartist) under "Trading Tools" section. You may choose to subscribe to daily market forecasts from either Autochartist or Trading central, or both.
We do not provide FIX API anymore. You can only get FIX API from the cTrader platform. More information can be found here: https://help.ctrader.com/fix/getfix .
No, a demo account comes with virtual money and is absolutely risk-free to familiarise yourself with our trading platforms and conditions without losing real money.
To add funds to your demo account, go to "Account Summary" link (https://secure.icmarkets.co.ke/Finance/AccountSummaryPage) under "Accounts" section of your secure client area. Scroll down the page to go to your "Demo Accounts" section. You can now add virtual money to your demo account by clicking on the green colored dollar ($) icon option available in the last column of the table.
IC Markets (KE) rollover occurs at 00:00 MetaTrader 4 Server Time.
Under current ASIC regulations there is no investor compensation fund in case of company insolvency. Please note however that all client funds are held in segregated trust accounts with tier one Australian banks, away from the company’s own funds. Clients with a net credit balance at the time of insolvency can be paid both from funds that are held in the segregated trust accounts and also from the company’s other available funds. Fortunately, IC Market's corporate account balance is substantial and in the very unlikely event of insolvency those funds would cover clients, we well exceed the capital requirements set by our regulators. You can also refer to section 9.3 of our Product Disclosure Statement ‘Payments to you in IC Markets (KE) Insolvency’ for more information.
https://cdn.icmarkets.com/uploads/CFD-PDS.pdf
https://cdn.icmarkets.com/uploads/CFD-PDS.pdf
Unfortunately, we are unable to offer you a personal trading advice that may impact your trading decisions. Trading Derivatives may not be suitable for all investors, so please ensure that you fully understand the risks involved, and seek independent advice if necessary.
Questões sobre o Mercado Forex
Forex ou 'Mercado de Câmbio Forex' é o maior mercado financeiro do mundo, com um volume diário de negócios de aproximadamente US$3 triliões. O trading com forex é comprar simultaneamente uma moeda e vender a outra. O preço das moedas é flutuante e está dependente da oferta e da procura. O Mercado Cambial é sempre operado em pares, por exemplo EUR/USD ou AUD/USD.
Fazer dinheiro com o trading com forex envolve a compra a um preço mais baixo e a venda a um preço mais elevado ou vender a um preço mais levado e compra de volta a um preço mais baixo, usar alavancagem significa que consegue depositar um montante inferior em dinheiro para alcançar o mesmo poder de compra que teria se tivesse comprado e vendido as moedas definitivamente.
Neste exemplo, Mary deposita $5.000 na sua conta de trading com forex e nomeia a alavancagem na sua conta como 1:100. Em resultado da alavancagem o poder de compra de Mary com o seu depósito de $5.000 transforma-se em $500.000. Mary decide COMPRAR 0.1 lots do par AUD/USD a um preço de 0.99802, 3 dias mais tarde o preço do AUD/USD é de 1.04069 e Mary decide fechar a sua posição. O lucro de Mary de $426 ou $1 por pip.
É claro que se o AUD/USD se tiver movido contra Mary abaixo do preço de abertura da sua operação para um nível de 0.97802, Mary terá incorrido numa perda na operação de (0.99802 – 0.95542) 426 pips. Como o tamanho das posições de Mary foi de 0.1 lots, Mary terá incorrido numa perda de $426 ou $1 per pip.
Neste exemplo, Mary deposita $5.000 na sua conta de trading com forex e nomeia a alavancagem na sua conta como 1:100. Em resultado da alavancagem o poder de compra de Mary com o seu depósito de $5.000 transforma-se em $500.000. Mary decide COMPRAR 0.1 lots do par AUD/USD a um preço de 0.99802, 3 dias mais tarde o preço do AUD/USD é de 1.04069 e Mary decide fechar a sua posição. O lucro de Mary de $426 ou $1 por pip.
É claro que se o AUD/USD se tiver movido contra Mary abaixo do preço de abertura da sua operação para um nível de 0.97802, Mary terá incorrido numa perda na operação de (0.99802 – 0.95542) 426 pips. Como o tamanho das posições de Mary foi de 0.1 lots, Mary terá incorrido numa perda de $426 ou $1 per pip.
Diz-se que o Forex é um dos mercados mais justos e mais transparentes do mundo, o que se deve sobretudo ao elevado montante de participantes do mercado e ao enorme tamanho e número de transacções. Não existe nenhum país ou banco que possa controlar completamente a direcção de uma moeda.
Não existe uma localização central do Mercado Forex, ao contrário dos mercados de acções e de futuros, o Forex não é operado numa bolsa, mas é operado numa base Sobre Balcão (OTC), sem qualquer central de câmbio entre Bancos, Governos, fundos de cobertura e investidores privados. O mercado forex está aberto 24 horas por dia, 5 dias por semana.
Os principais participantes do Mercado Forex são os Bancos Centrais, os Bancos Comerciais e os Bancos de Investimento, no entanto, nos últimos anos, desde a invenção da acessibilidade da internet que os Mercados Forex aumentaram, o que resultou num aumento do número de participantes. Esses participantes de dia também incluem grandes empresas multinacionais, gestor de dinheiro, negociadores registados, correctoras de dinheiro e investidores privados.
O Mercado Forex é um mercado 24 horas. O trading com forex começa em Wellington, Nova Zelândia, e move-se por todo o mundo à medida que os dias úteis começam em cada centro financeiro. Os principais centros financeiros do mundo nos quais o trading com forex tem lugar são Tóquio, Londres e Nova Iorque. O mercado forex abre ao Domingo, às 22:00 (GMT) e fecha na Sexta-feira, às 22:00 (GMT).
Os pares de moeda mais líquidos são os dos países com governos politicamente estáveis e bancos centrais mais respeitados. Os pares de moeda mais populares que estão ligados ao Dólar dos EUA são chamados de 'principais' e contam com cerca de 85% das transacções. Os pares mais comummente operados são EUR/USD, USD/JPY, GBP/USD, AUD/USD, USD/CHF e USD/CAD.
Existe uma variedade de aspectos fundamentais e técnicos que poderão levar a um movimento da taxa de câmbio. As influências mais notáveis incluem taxas de juro, inflação e estabilidade política. Por vezes, os governos comprarão um moeda num esforço de influenciarem o seu valor, tendo em vista um efeito mais amplo sobre a economia do país. Isto é conhecido como intervenção do Banco Central e poderá ter um impacto significativo sobre o valor de uma moeda. Dado o tamanho e diversidade de participantes, não existe um único factor que possa influenciar o mercado forex, ao longo de um período significativo de tempo.
Existe uma série de estratégias de gestão de risco que os traders com forex poderão usar. A forma mais comum de gestão de risco é o uso de ordens stop loss e limit. As ordens stop loss poderão ser definidas na plataforma MetaTrader 4 e, muitas vezes, são usadas para forçar o fecho de uma posição, a um preço pré-determinado, para limitar qualquer potencial perda. A ordem limit funciona muito da mesma forma que as ordens Stop loss, no entanto, elas permitem que uma restrição seja colocada sobre o preço máximo pago.
Os traders forex usam uma série de estratégias com base na análise técnica e fundamental. Hoje em dia, o trading técnico está a ficar cada vez mais popular, os traders estão a usar uma série de indicadores técnicos, tais como linhas de tendência, níveis de suporte e resistência e uma série de outros métodos para identificar oportunidades de trading a curto e a médio prazo. Alguns traders escolhem usar a análise fundamental que gira em torno da interpretação da informação económica, incluindo notícias, relatórios do governo e, por vezes, até mesmo rumores. Muitas vezes, no entanto, são elementos de fora da análise técnica e fundamental que apresentam o efeito mais dramático sobre os preços da moeda, isto inclui eventos tais como a intervenção do Banco Central, alterações das taxas de juro, alterações políticas ou até uma guerra.
Não, o trading com forex nunca foi tão barato e mais acessível. Os traders poderão agora operar sobre os preços de classe institucional com um depósito tão baixo como $200 e alavancagem de até 500:1. É, no entanto, importante relembrar que, apesar de o trading sobre alavancagem poder maximizar os lucros, o mesmo poderá também ampliar as perdas.
Compreensão dos problemas de MetaTrader 4
Se não conseguir ver todos os instrumentos na janela de visualização do mercado, clique simplesmente no botão direito do seu rato, na área de visualização do mercado e seleccione 'mostrar todos'.
'O Contexto de Operação está Ocupado' é um erro comum de MetaTrader 4, o erro ocorre porque MetaTrader 4 não consegue processar múltiplos pedidos ao mesmo tempo, para corrigir este erro, feche simplesmente e abra novamente a sua plataforma de trading MetaTrader 4. Por favor, leia o nosso código de erro de MetaTrader 4 que descreve as mensagens de erro comuns de MetaTrader 4.
A hora do gráfico das plataformas MetaTrader 4 e MetaTrader 5 reflectem a hora do servidor, que não poderá ser alterada. No entanto, para a plataforma cTrader, poderá definir a hora, de acordo com a sua hora local.
As actuais taxas de swap poderão ser encontradas na página do nosso Blog Taxas de Swap. As taxas de swap também poderão ser encontradas na plataforma MetaTrader 4, vá simplesmente à visualização de mercado e clique à direita do instrumento e seleccione Especificações. Uma nova janela abrirá e as taxas de swap serão apresentadas.
Se mantiver uma posição aberta ao longo da Quarta-feira à noite, o montante adicionado ou subtraído à sua conta em resultado da taxa swap cobrada é três vezes o montante usual. As taxas swap em triplo são cobradas no período de prorrogação, na Quarta-feira à noite, da conta, para a liquidação de operações ao longo do fim-de-semana, nas quais não é cobrada quaisquer taxas de swap, pelo fecho do mercado.
As contas demo expirarão após 30 dias de inactividade. Se a conta demo ainda estiver activa, verifique se está a usar o número de conta correcto, palavra-passe e servidor que poderão ser encontrados no email que recebeu quando abriu a conta. Alternativamente, poderá verificar as credenciais da sua plataforma usando a área segura de cliente.
O erro 'conta inválida' ocorre quando o seu nome de usuário ou senha estiverem incorrectos. Isto poderá também ocorrer se tiver seleccionado o endereço ser servidor errado. Por favor, verifique os dados da sua conta e tente novamente.
Para os Consultores Especialistas funcionarem em MetaTrader 4, terá de clicar no botão consultores especialistas, no seu terminal de operação, para activar esta funcionalidade.
Understanding platforms
To access the MT4 platform you will need your account number, password and server information from the email we sent you ‘MT4 Live Account Details’.
Open your MT4 platform and select File – Login to Trade Account.
In the login box enter your account number. Make sure to enter your password correctly, if you are copying and pasting make sure not to copy any extra spaces over.
From the drop down menu select the relevant server that was listed in the email.
If you cannot see the server, simply type it manually as live(server number).icmarkets.co.ke and select Login.
You’ll see your connection status update in the bottom right hand corner of the platform.
If the connections status shows ‘invalid account’, make sure your password was entered correctly. If it shows ‘no connection’, double check the server address was entered correctly.
Open your MT4 platform and select File – Login to Trade Account.
In the login box enter your account number. Make sure to enter your password correctly, if you are copying and pasting make sure not to copy any extra spaces over.
From the drop down menu select the relevant server that was listed in the email.
If you cannot see the server, simply type it manually as live(server number).icmarkets.co.ke and select Login.
You’ll see your connection status update in the bottom right hand corner of the platform.
If the connections status shows ‘invalid account’, make sure your password was entered correctly. If it shows ‘no connection’, double check the server address was entered correctly.
Each cTrader user has their own unique cTID, which is a set of login details used to access the trading platform. All cTrader trading accounts are linked to just one cTID.
Your cTrader ID will be automatically created for you once your cTrader account is approved.
You will receive an email with the subject heading ‘Welcome to cTrader ID’. Select ‘Confirm cTrader ID’.
You can now sign in to the cTrader platform using your email address and the password from the welcome email.
Once you have logged in you will see your IC Markets (KE) trading account is automatically linked.
If you open an additional cTrader account, it will be automatically linked to your cTID and you will see it available the next time you login to the platform.
Your cTrader ID will be automatically created for you once your cTrader account is approved.
You will receive an email with the subject heading ‘Welcome to cTrader ID’. Select ‘Confirm cTrader ID’.
You can now sign in to the cTrader platform using your email address and the password from the welcome email.
Once you have logged in you will see your IC Markets (KE) trading account is automatically linked.
If you open an additional cTrader account, it will be automatically linked to your cTID and you will see it available the next time you login to the platform.
Please follow below steps on your mobile platform:
- Go to settings
- Click on trade accounts
- Then click on the small plus sign
- Login to an existing account
- Search for the server
- Select the correct server for your account
- Enter your login credentials
This may happen if you try to connect to an incorrect server. Please select the correct server from the list while connecting to your trade account on a mobile app.
No, you cannot directly attach an EA script to a mobile MT4 or MT5 trading application.
To manually install an expert advisor on your trading platform, complete the following steps:
- Download and save the file.
- Identify if the file is archived or in its normal format (right click on the file and select Properties, at the top it will say if it is a MetaQuotes Language 4 file. If it is not, it is most likely an archive)
- If the file is archived or zipped, make sure to unzip the file.
- Now open your MT4 platform. At the menu bar, click File > Open Data Folder
- Double click the ‘MQL4’ folder and then open the ‘Experts’ folder.
- Now go back to where you downloaded your Expert Advisors and drag them into the open ‘Experts’ Folder.
- Once done, close all windows.
- Restart MetaTrader 4 platform and the EAs should appear in your ‘Navigator’ panel.
As you are trading leveraged CFD products, you can invest more than the balance you have in the account, thus the losses are magnified too. If you trade on leverage, then the face value of your trading position is more than the amount you have in your trading account. Therefore, if the market moves against your trade significantly, it could make your account balance negative.
With IC Markets (KE), the margin call level is 100% and the stop out level is 50%. This means that, as soon as the margin level drops to 100%, you'll see a margin call that is an indication to take an appropriate measure on the account by either reducing the exposure or funding the account further. If the margin level drops further to or below 50% system will automatically start closing out positions to bring back the margin level to a reasonable level.
With IC Markets (KE), the margin call level is 100% and the stop out level is 50%. This means that, as soon as the margin level drops to 100%, you'll see a margin call that is an indication to take an appropriate measure on the account by either reducing the exposure or funding the account further. If the margin level drops further to or below 50% system will automatically start closing out positions to bring back the margin level to a reasonable level.
If your account balance becomes negative, we recommend you contact our support team so we can discuss the options available to you.
They are both established platforms in the industry. Though MT4 has been around longer and is still the most popular amongst traders, cTrader is cutting edge technology and has several additional features to the MT4. We would recommend you demo both platforms to see which one you prefer and suits your trading style. Some of the key differences are the user interface, the advanced take profit and stop loss systems, detachable charts, varying chart time frames, live sentiment and depth of market displayed by default. There is also a vast range of custom indicators and Expert Advisors readily available for MT4.
Commissions have slight differences, but all other aspects are pretty much the same.
Commissions have slight differences, but all other aspects are pretty much the same.
Since our platforms host accounts on different servers, please create individual trading accounts for each platform. You will be given the option to select the desired platfom in the Client Area: https://secure.icmarkets.co.ke/OpenAccount/OpenRealAccount
To align the daily chart candles with New York close (5pm ET) IC Markets (KE) server time and charts are GMT + 2 or GMT + 3 when daylight savings is in effect. Unfortunately, the server time cannot be changed.
We would suggest to host your platform on a VPS (virtual private server). VPS servers are colocated in financial data centers, deliver ultra low latency and fast execution speed for forex trading.
Latency directly influences the amount of time it takes for a trade to interact with the market.
If minimum trading volumes are met, we are able to sponsor the cost of a VPS up to USD $35 per month. You can email our support team or contact us on live chat if you feel that you will meet our criteria.
With IC Markets (KE), an account is considered hyperactive when it exceeds 5,000 server messages per day. The following messages exchanged with the MT4 server can be reason of hyperactivity:
Please check your account and make the changes necessary to lower your server messages.
- “open order”
- “close order”
- “pending order”
- “no money”
Please check your account and make the changes necessary to lower your server messages.
Investor password is a read-only password that you may use to build and analyse your account's portfolio. Getting an investor password is easy. Simply, open MT4 / MT5 platform.
Go to Tools, Options, Server, Select "Change". Enter current (master) password, tick "Change Investor" (read-only) password and enter your desired password.
Go to Tools, Options, Server, Select "Change". Enter current (master) password, tick "Change Investor" (read-only) password and enter your desired password.
To locate your MetaTrader 4 log files:
Start your MetaTrader 4 terminal
Go to: File -> Open Data Folder -> Logs, where you will find the log files from your MT4 Journals tab.
Start your MetaTrader 4 terminal
Go to: File -> Open Data Folder -> Logs, where you will find the log files from your MT4 Journals tab.
As the platform is installed locally on your computer, we cannot influence how slowly or fast it works. There might be several reasons, such as:
- too many indicators being installed and used on charts,
- too many charts opened at the same time,
- any extra software, such as EA,
- small RAM on your PC
- or a large influx of data received at your platform
We suggest you install a separate platform and run it without any EA and indicators to see if it fixes the problem. You may also contact our support team, who will be able to troubleshoot the problem for you.
Free margin is the amount of funds you have available in your trading account that can be used to open more positions or cover losses of open positions. If your trades are making a profit you will see your free margin increase.
While our demo accounts reflect as accurately as possible the conditions of the real account, due to technical limitations it will never be possible to guarantee they will be identical. The demo accounts are a great tool for familiarizing yourself with the functions of the platform only.
We do offer Netting accounts on our MT5 and cTrader platforms. Should you wish to request one, please contact our support team.
Unfortunately, as both cTrader and MT4 accounts are attached to two different platfroms and work on different servers, it is not possible to use the login details of one platform over the other.
In currency trading ‘gaping’ typically occurs when the currency re-opens for trading after a weekend / rollover. Gaps are usually caused by low liquidity in the market. If these gaps occur because the chart is not uploading correctly, it is possible to retrieve the missing data by refreshing the chart.
Right click on any instrument in the 'Market Watch' section, then left click on the 'Specification' button, a new window will open that shows the Trading Hours for the instrument selected.
Please note that, different instruments have different trading hours attached to them. For detailed information, you may refer to the following link: trading hours
We do not offer 24/7 crypto trading for the time being. Please refer here to the trading hours: trading hours
Stocks are available exclusively on the IC Markets (KE)'s MetaTrader 5 platform. To have them added to your account, please email us at support@icmarkets.co.ke. Your MT5 trading account must be funded for the request to be successful.
You receive your MT4 password when you first open your trading account. For security reasons, we recommend that you change the password when you first access your account. You may also lose or forget your password and need to reset it.
To change the password on the platform, select Tools - Options - Server Tab and then the ‘Change’ button.
Enter your current password and make sure ‘Change Master Password’ is checked.
Enter your new password, ensuring it is a minimum of five characters long and is a combination of upper and lowercase letters and digits. Confirm the password in the second box and select OK. The change was successful if no error messages appear.
If you have forgotten or lost your password you can reset it via your Secure Client Area. Sign in and select ‘Change Trading Account Password’. Enter and Confirm your new password and select Save. You will also receive an email confirming the change was successful.
To change the password on the platform, select Tools - Options - Server Tab and then the ‘Change’ button.
Enter your current password and make sure ‘Change Master Password’ is checked.
Enter your new password, ensuring it is a minimum of five characters long and is a combination of upper and lowercase letters and digits. Confirm the password in the second box and select OK. The change was successful if no error messages appear.
If you have forgotten or lost your password you can reset it via your Secure Client Area. Sign in and select ‘Change Trading Account Password’. Enter and Confirm your new password and select Save. You will also receive an email confirming the change was successful.
The visual mode option doesn't appear in the default window. Drag and enlarge the tester window slightly; and you will be able to view the option.
To reset your cTrader ID password, please follow the steps in the below link: https://id.ctrader.com/reset
You can find full information on cTrader platform and it's features on the Spotware official website. Here is the link (https://help.ctrader.com/)
Choosing the right trading platform is an important part of your trading. There is no right or wrong platform, however, choosing the most suitable one entirely depends on the features that you are seeking as well as your own experience of the platform itself. It is always good that you test the available platforms and determine what suits you best
cTrader is a recently released retail trading platform. There are a number of features that are the same as MT4 in cTrader, however as it is a more recent platform, built by traders, there are some additional features which might help the trading community. Some of the key differences are the user interface, the advanced take profit and stop loss systems, detachable charts, varying chart time frames, live sentiment and depth of market displayed by default, ability to show units or lot sizes, readily available onscreen calculations.
MT4 is a much older platform but has a great deal of support and features available online and through the MetaQuotes. There is also a vast range of custom indicators and Expert Advisors readily available for MT4.
MT4 is a much older platform but has a great deal of support and features available online and through the MetaQuotes. There is also a vast range of custom indicators and Expert Advisors readily available for MT4.
Resetting a account's password is a very easy process. Simply login to your secure client area and click on "Chage Trading Account password" link (https://secure.icmarkets.co.ke/Finance/AccountSummaryPage?changePassword=true) under the "Profile" section.
Set the new password and confirm the details.
Click "Save" to apply the changes.
Set the new password and confirm the details.
Click "Save" to apply the changes.
The ‘invalid account’ error occurs when your username or password is incorrect. This can also occur if you have selected the wrong server address. Please check your account login details and try entering those manually without any spaces.
If you are get this error message at the connection status bar, please manually type the server as follows into the server box:
LiveXX.icmarkets.com , where XX stands for the live server number. For example, 15 for ICMarkets-Live15. The server details can also be found under the login credential email or the platform credentials link in your secure client area.
LiveXX.icmarkets.com , where XX stands for the live server number. For example, 15 for ICMarkets-Live15. The server details can also be found under the login credential email or the platform credentials link in your secure client area.
If you cannot see all the instruments in the market watch window, simply right click your mouse in the market watch area and select ‘show all’.
Depending on the technology you are using, it is quite normal to experiencing some freezing or delays on your platform during news or other volatile periods, simply because of the influx of data being sent to your terminal. To minimise the risk of freezing it is advisable to use the fastest possible internet connection and top possible hardware specifications. Hosting your platform on a VPS instead of your local hard drive would also minimise such occurences.
To enable notifications on the platfoirm, you may use the inbuilt "Notifications" option from MT4 platform's Options window or you may also use the Alarm Manager offered by IC Markets (KE) as one of its advanced trading tool.
For the inbuilt option, please follow below steps:
For the inbuilt option, please follow below steps:
- Go to Tools
- Click on Options
- Switch to "Notifications" tab and update the settings as required.
In order change your trade account password, please open MT4 platform.
Go to Tools and then Options
Go to Server tab and clock on "Change" button in front of Login and Password fields.
Enter current (master) password, opt for "Change master password" and enter your desired new password.
Click "Ok" to confirm resetting the account's master password.
Go to Tools and then Options
Go to Server tab and clock on "Change" button in front of Login and Password fields.
Enter current (master) password, opt for "Change master password" and enter your desired new password.
Click "Ok" to confirm resetting the account's master password.
Platform freezing is common if there is an influx in the amount of data reaching your terminal. Make sure you’re on a dedicated high speed netwrok connection.
Platform freezing is common if there is an influx in the amount of data reaching your gterminal. Make sure you’re on a 4G data or strong WiFi, with a high inetrnet speeds
To add an EA, open MT4 and then go to ‘file’ and then ‘open data folder’. Choose ‘MQL4’, and then ‘expert advisors’ or ‘indicators’. You can then copy the file you want to add into this location. Close and reopen MT4, and you should see the item in the navigator window. If you didn’t make the EA or indicator then be sure to test it in with your demo account first.
Questões acerca do Trading com Forex Online
No forex, o spread é a diferença entre o preço de OFERTA e da PROCURA. para 'ir longo', você submete uma ordem COMPRAR e opera sobre o preço da PROCURA, se desejar 'ir curto', você submete uma ordem VENDER e opera sobre o preço da OFERTA.
A IC Markets (KE) tem dois tipos de conta, uma conta standard e a nosso conta líder do mercado True ECN. A IC Markets (KE) não cobra comissões sobre as contas standar mas aumenta o spread em 0.8 pip acima da taxa interbancária recebida dos prestadores de liquidez. A conta True ECN da IC Markets (KE) mostra o spread interbancário recebido dos nossos prestadores de liquidez, nesta conta a comissão é de $7 por lot standard.
A IC Markets (KE) suporta o trading de Micro lots. Um micro lot em MetaTrader 4 é representado como 0.01, o que é equivalente a 1000 unidades da moeda de base.
O trading através da internet, na plataforma de trading mais popular do mundo, MetaTrader 4, é fácil. Uma vez que tenha descarregado e instalado a plataforma de trading, entre simplesmente e faça duplo cliquei num instrumento, no ecrã de visualização do mercado. No ticket da ordem que aparece, introduza o seu volume de trading desejado, depois clique em 'comprar mercado' ou 'vender mercado', uma ordem de execução de mercado será processada depois. A plataforma Metatrader 4 executará depois automaticamente a sua ordem, desde que existam fundos suficientes na sua conta de trading. A sua posição aberta surgirá no terminal de trading e o lucro / perda e margem serão calculados, em tempo real, de acordo com o movimento de preços.
A margem é o montante de dinheiro exigido na sua conta, para abrir uma posição. A margem é calculada com base no preço actual da moeda de base face ao USD, o tamanho (volume) da posição e a alavancagem aplicada à sua conta de trading. Se não tiver saldo livre suficiente disponível, não conseguirá abrir uma posição na plataforma de trading. O montante da margem livre mostrado na plataforma de trading é o montante que tem disponível para usar, caso deseje abrir posições adicionais.
A margem é calculada usando a seguinte fórmula:
Margem exigida = (preço actual do mercado x Volume) / Alavancagem da conta
Na prática, isto seria calculado conforme se segue:
Se abrir uma posição de 0.1 (10000) em EUR/USD ao preço actual de mercado de 1.35645 e a sua conta tiver uma alavancagem de 1:400 você teria calculado a margem exigida conforme se segue:
(1.35645 x 10000) / 400 = $33.91
Neste exemplo, a margem sobre esta posição seria de $33.91, consequentemente, para abrir posições deste tamanho, você precisaria de, pelo menos, $33.91 de margem livre na sua conta de trading.
A margem é calculada usando a seguinte fórmula:
Margem exigida = (preço actual do mercado x Volume) / Alavancagem da conta
Na prática, isto seria calculado conforme se segue:
Se abrir uma posição de 0.1 (10000) em EUR/USD ao preço actual de mercado de 1.35645 e a sua conta tiver uma alavancagem de 1:400 você teria calculado a margem exigida conforme se segue:
(1.35645 x 10000) / 400 = $33.91
Neste exemplo, a margem sobre esta posição seria de $33.91, consequentemente, para abrir posições deste tamanho, você precisaria de, pelo menos, $33.91 de margem livre na sua conta de trading.
MetaTrader 4 permite que seja definidas ordens pendentes. As ordens pendentes são armazenadas no servidor de operação e são executadas quando as condições definidas são preenchidas.
MetaTrader 4 permite que ordens trailing stop sejam definidas no terminal de operação.
Se não tiver qualquer margem livre, as suas posições serão interrompidas, em certas circunstâncias o saldo da sua conta poderá ficar negativo, se a perda das posições interrompidas exceder o saldo da conta.
O nível margin call da IC Markets (KE) é de 100%, o que significa que receberá um margin call quando o seu Saldo for de 100% da margem exigida nas suas posições abertas. O Saldo é calculado como (Saldo + Abrir Lucro/Perda).
O nível margin stop out da IC Markets (KE) é de 50%, isto significa que, se a sua Margem Livre cair abaixo de 50%, então as suas posições serão automaticamente fechadas. MetaTrader 4 fechará automaticamente, da maior posição perdedora para a mais pequena.
O nível margin stop out é calculado usando a seguinte fórmula..
Nível de margem = saldo / margem usada x 100%
= nível de margem %
Exemplo trabalhado
A margem de $10,000 USD (saldo) numa ocnta de trading com uma posição aberta de 1 lot standard em USD/JPY e 100 vezes a alavancagem seria calculada da seguinte forma:
= 10,000 / 1,000 x 100%
= 1000% nível de margem
Se a posição se mover contra si e o seu saldo cair para $5,000 o cálculo seria:
= 5,000 / 1,000 x 100%
= 500% nível de margem
Se a posição se moveu contra si, ainda mais, e o saldo caiu para $499 a posição seria interrompida já que o nível de margem teria caído abaixo dos 100%.
= 499 / 1,000 x 100%
= 49.9% nível de margem
O nível margin stop out é calculado usando a seguinte fórmula..
Nível de margem = saldo / margem usada x 100%
= nível de margem %
Exemplo trabalhado
A margem de $10,000 USD (saldo) numa ocnta de trading com uma posição aberta de 1 lot standard em USD/JPY e 100 vezes a alavancagem seria calculada da seguinte forma:
= 10,000 / 1,000 x 100%
= 1000% nível de margem
Se a posição se mover contra si e o seu saldo cair para $5,000 o cálculo seria:
= 5,000 / 1,000 x 100%
= 500% nível de margem
Se a posição se moveu contra si, ainda mais, e o saldo caiu para $499 a posição seria interrompida já que o nível de margem teria caído abaixo dos 100%.
= 499 / 1,000 x 100%
= 49.9% nível de margem
A lógica do Stop Out Inteligente em cTrader foi concebida para oferecer a máxima protecção às contas do trader. Esta lógica substituirá a lógica do Stop Out Justo de cTrader porque oferece benefícios significativos aos usuários, usando uma algoritmo muito mais avançado.
Se o Nível Margem cair abaixo do Nível Stop Out Inteligente, então as posições começarão a ser fechadas parcialmente até que o Nível de Margem chegue acima do Stop Out Inteligente. A lógica do Stop Out Inteligente apenas fechará aquilo que for absolutamente necessário, a partir da maior posição, para restaurar, de forma segura, o Nível de Margem e proteger a própria posição, o ponto de entrada da posição e a conta de trading, pelo período de tempo mais extenso possível.
Obtenha mais informação aqui: http://www.icmarkets.co.ke/ctrader-smart-stop-out/
Se o Nível Margem cair abaixo do Nível Stop Out Inteligente, então as posições começarão a ser fechadas parcialmente até que o Nível de Margem chegue acima do Stop Out Inteligente. A lógica do Stop Out Inteligente apenas fechará aquilo que for absolutamente necessário, a partir da maior posição, para restaurar, de forma segura, o Nível de Margem e proteger a própria posição, o ponto de entrada da posição e a conta de trading, pelo período de tempo mais extenso possível.
Obtenha mais informação aqui: http://www.icmarkets.co.ke/ctrader-smart-stop-out/
O ecrã de confirmação do acordo apresenta um sumário da ordem que colocou, incluindo o número de ordem, a quantidade (volume) e o preço ao qual a ordem foi executada. A data e a hora em que a ordem foi colocada são apresentadas na janela de operação.
Poderá gerar extractos de conta a partir do terminal de trading, seleccionando o separador histórico. Clicando com o botão direito no rato sobre a área do histórico, abrirá um novo separador a partir daqui conseguirá seleccionar o período de tempo do extracto que pretende criar. Clique novamente no botão direito e a opção para salvar o relatório para o disco ou em formato HTML surgirá, para visualização num navegador web.
MetaTrader 4 possui a funcionalidade de manter a posição em tempo real, na qual conseguirá ver o saldo da sua conta, Património, Margem e Margem Livre, em tempo real, para além do lucro ou perda, em quaisquer posições abertas. Esta informação poderá ser encontrada no separação operação, na secção do terminal da plataforma. O histórico da sua conta poderá ser encontrado sob o separador histórico, na mesma área.
Se for um novo cliente, por favor, clique aqui Abri uma Nova Conta Demo. Se for um cliente já existente da IC Markets (KE), poderá abrir uma conta demo adicional a partir da sua Área de Cliente.
As conta demo apenas expirarão após 30 dias de inactividade.
Uma posição 'longa' é muito o mesmo que entrar numa transacção COMPRAR, enquanto que uma posição 'curta' é muito o mesmo que entrar numa transacção VENDER.
A título de exemplo, se COMPRAR 1 lot standard ou 100,000 unidades de EUR face ao USD, estará a entrar numa posição 'longa'. Se, por outro lado, vender 1 lot standard de 100,000 unidades de AUD face ao USD, estará a entrar numa posição 'curta'.
A título de exemplo, se COMPRAR 1 lot standard ou 100,000 unidades de EUR face ao USD, estará a entrar numa posição 'longa'. Se, por outro lado, vender 1 lot standard de 100,000 unidades de AUD face ao USD, estará a entrar numa posição 'curta'.
Não existem limites quanto ao número de operações que tem de colocar todos os meses.
Existe um limite de 200 ordens, abertas ou pendentes. na sua conta, em qualquer momento. Uma vez que atinja as 200 ordens, não conseguirá colocar mais operações.
A IC Markets (KE) é uma correctora ECN e não oferece quaisquer bónus de depósito.
Tanto as plataformas MetaTrader 4 como cTrader estão definidas para fechar automaticamente as suas posições quando a sua exigência de margem atingir os 100% (nível stop out). Este processo é automático e não é garantido que a sua conta não vá entrar em situação de saldo negativo. Recomendamos que mantenha sempre saldo na sua conta acima da sua margem exigida. Se o nível stop for atingido, uma ordem de mercado é despoletada, para fechar as suas posições aberta, ao próximo prelo disponível no mercado.
Eventos tais como os mercados esvaziarem durante o fim-de-semana ou durante os principais feriados em que a liquidez é baixa e poderá aumentar a chance de as suas posições serem interrompidas e ocorrer uma situação de saldo negativo. Aconselhamos que use as ordens stop loss para limitar o seu risco e monitorizar o nível de margem da sua conta, com regularidade. Seré responsável por qualquer saldo negativo constante da sua conta de trading.
Eventos tais como os mercados esvaziarem durante o fim-de-semana ou durante os principais feriados em que a liquidez é baixa e poderá aumentar a chance de as suas posições serem interrompidas e ocorrer uma situação de saldo negativo. Aconselhamos que use as ordens stop loss para limitar o seu risco e monitorizar o nível de margem da sua conta, com regularidade. Seré responsável por qualquer saldo negativo constante da sua conta de trading.
Poderá manter as suas posições abertas, ao longo de um período indefinido de tempo.
Sim, poderá aceder a múltiplas contas numa plataforma, usando o Terminal Multi MT4. Poderá também instalar várias instâncias da plataforma MT4 para cada login.
Sim, é possível fazer login na sua conta MetaTrader 4 com o mesmo nome de usuário e senha, ao mesmo tempo, em computadores separados.
Sim, conseguirá usar a plataforma de trading MetaTrader 4 num Apple Mac, no entanto, terá de instalar sistemas operativos paralelos.
Slippage is an inherent part of financial markets. Whether you are trading Stocks, Futures, CFDs on Commodities or Forex you will be subject to slippage. When you place a market order you are requesting your order to be filled at the current markets prices however if the market has moved between the time you place your order and the time it has been filled your order may be filled at a different price. Slippage can increase when markets become volatile such as over new releases, you should keep this in mind when trading outside of normal market conditions.
Stop Loss orders when triggered enter the market as market orders, therefore their is no guarantee that your order will be filled at the price you place your stop loss.
Stop Loss orders when triggered enter the market as market orders, therefore their is no guarantee that your order will be filled at the price you place your stop loss.
Os gráficos de MetaTrader 4 reflectem apenas o preço de 'Oferta', o preço da 'Procura' não é mostrado nos gráficos. Poderá, no entanto, desenhar uma linha da 'Procura' nos gráficos, clicando no gráfico e seleccionando 'mostrar linha da procura', isto resultará numa estimativa do preço da 'Procura' que se baseia inteiramente no spread. Deverá ter isto em mente aquando da condução de qualquer análise histórica , usando os gráficos disponíveis em MetaTrader 4.
Os servidores de trading MT4 e da IC Markets (KE) estão lozalizados nos Centros de Dados NY4 e LD5 IBX Equinix, em Nova Iorque e Londres, oferecendo aos clientes as velocidades de execução mais rápidas possível. Os centros de dados Quinix são mundialmente conhecidos pela sua infraestrutura segura e fiável.
A latência do seu computador aos servidores de operação da IC Markets (KE) poderá ser testada conduzindo um teste de ping.
As instruções abaixo explicam como é que um teste ping poderá ser conduzido
Passo 1 : No seu computador, vá ao menu iniciar e digite 'CMD' no campo 'pesquisar programas e ficheiros'.
Passo 2 : Digite a palavra 'ping' seguida de um espaço em branco e do endereço IP do servidor no qual deseja fazer ping.
Passo 3 : O resultado dos resultados mostrará em milésimos de segundo, o tempo mínimo, máximo e médio que o mesmo leva para enviar e receber os dados do seu computador para o servidor.
As instruções abaixo explicam como é que um teste ping poderá ser conduzido
Passo 1 : No seu computador, vá ao menu iniciar e digite 'CMD' no campo 'pesquisar programas e ficheiros'.
Passo 2 : Digite a palavra 'ping' seguida de um espaço em branco e do endereço IP do servidor no qual deseja fazer ping.
Passo 3 : O resultado dos resultados mostrará em milésimos de segundo, o tempo mínimo, máximo e médio que o mesmo leva para enviar e receber os dados do seu computador para o servidor.
A market order is submitted at the current market price, however it may not necessarily execute at the price requested. The trader executes this order with a volume and price offered by the broker. You will get filled at the next best available bid/ask for the volume you are trading.
The trader may execute using a pending order if they expect the market to go up or down but don’t wish to enter until a certain price level is reached; the order will not be filled if price does not reach this level.
A pending order is broken up into six types:
A pending order is broken up into six types:
- Buy Limit
- Sell Limit
- Buy Stop
- Sell Stop
- Buy Stop Limit
- Sell Stop Limit
An instruction from an investor to a broker to buy a certain amount of an asset. Buy orders may take various forms. For example, an investor may instruct the broker to buy immediately at the best available price, or to wait until a certain price is reached. A buy order opens at Ask Price and closes at Bid price.
An instruction from an investor to a broker to sell a certain amount of an asset. Sell orders may take various forms. For example, an investor may instruct the broker to sell immediately at the best available price, or to wait until a certain price is reached. A sell order opens at Bid Price and closes at Ask price.
Buy limit orders are placed when a trader wishes to buy, or go long below the current market price. When the market dips and touches the requested price, a buy limit order is executed. The Buy Limit order is executed if the Ask Price on the platform drops to a level that's equal to or lower than the specified buy limit price.
Sell limit orders are placed when a trader wishes to sell, or go short above the current market price. When the market rises and touches the requested price, a sell limit order is executed.The Sell Limit order is executed if the Bid Price on the platform rises to a level that's equal to or higher than the specified sell limit price.
Buy stop orders are placed when a trader wishes to buy, or go long above the current market price. The Buy Stop order is executed once the Ask price is equal to or higher than the specified "Stop" price.
Sell Stop orders are placed when a trader wishes to sell, or go short below the current market price. The Sell Stop order is executed once the Bid price is equal to or lower than the specified "Stop" price.
The stop-limit order will be executed at a specified price, or better, after a given stop price has been reached. Once the stop price is reached, the stop-limit order becomes a limit order to buy or sell at the limit price or the next best available price.
A trailing stop is a type of stop loss order attached to a trade that moves as the price fluctuates. It is designed to lock in profits or limit losses as a trade moves favorably by a certain amount of pips as set by the investor.
Key point to note is that trailing stops only move if the price moves favorably. Once it moves to lock in a profit or reduce a loss, it doesn't move back the other way.
Key point to note is that trailing stops only move if the price moves favorably. Once it moves to lock in a profit or reduce a loss, it doesn't move back the other way.
On the MT4/MT5 platform, if the account is perfectly hedged and does not require any margin, the positions will remain open.
Please note that different hedge margin level and settings may be applied to different products and platforms. The option to hedge a position while in negative Free Margin may not be available across our full product offering. We suggest you make yourself fully aware of the product specifications of the instruments you are trading or intend to trade. We recommend establishing a demo account to familiarise yourself with the Hedging Mechanics and associated risks.
For further clarification, please contact our support team.
Please note that different hedge margin level and settings may be applied to different products and platforms. The option to hedge a position while in negative Free Margin may not be available across our full product offering. We suggest you make yourself fully aware of the product specifications of the instruments you are trading or intend to trade. We recommend establishing a demo account to familiarise yourself with the Hedging Mechanics and associated risks.
For further clarification, please contact our support team.
You are liable to pay Margin before the CFD is issued and you may be required to pay more Margin before a CFD is closed.
IC Markets (KE) Futures CFDs are set to expire on the day the contract expires on the underlying market. When a Futures CFD contract expires, all open positions will be closed at the futures settlement price; as reported by the futures exchange. This process would usually take place on the day following the expiry. Open positions are not rolled to the next front month so any clients wishing to hold long term positions must reopen the trade on the next available contract.
IC Markets (KE) does not directly offer any signal services, we have however partnered with Myfxbook to offer Autotrade. Autotrade allows you to copy strategies offered by signal providers on Myfxbook directly into your IC Markets (KE) trading account.
Alternatively, you may directly subscribe to the signals from MT4 platform.
Alternatively, you may directly subscribe to the signals from MT4 platform.
Questões acerca do trading de CFDs Online
As horas de abertura dos CFDs reflectem as horas do mercado do instrumento subjacente no qual o CFD é baseado. Por favor, consulte a folha de especificação de produtos CFD da IC Markets (KE) que detalha as horas de abertura de cada contra CFD.
A IC Markets (KE) não cobra quaisquer custos ou comissões adicionais pelo trading de CFD.
As taxas de margem de cada contrato CFD variam e estão dependentes do contrato CFD operado. Tipicamente, as taxas de margem variarão de 0.5 - 1%, por favor, consulte a folha de especificações de produtos CFD da IC Markets (KE), para detalhes relativos à exigência de margem para cada contrato CFD.
Os CFDs têm um tamanho mínimo de operação. O tamanho mínimo de operação é de 1 contrato CFD.
Os preços dos CFD na IC Markets (KE) são calculados com base no preço do instrumento subjacente com um ajuste feito por valor justo. O valor justo é igual ao preço local após ter em conta o juro composto e os dividendos.
Account Application
Account verification usually takes a few minutes but can take a couple of hours in some cases. If you have not heard back from our accounts team regarding the current status of your account application via email, we suggest you visit our live chat support or email us at accounts@icmarkets.co.ke.
Yes, you can. As part of our Australian anti-money laundering requirements you are required to provide us with your identification. To ensure that your account application is approved please submit the documents as outlined below.
Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address (Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director
5. LEI registration number (a unique identifier for persons that are legal entities and were created for global identification purposes.)
The following are acceptable forms of photo identification:
- Valid Passport
- Valid Government ID such as a Drivers Licence or State ID
- Valid National Identity Card
The following are acceptable forms of proof of residence:
- Utility or Phone Bill or Bank Statement
All proof of residences must be current and not older than 90 days.
If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.
Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address (Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director
5. LEI registration number (a unique identifier for persons that are legal entities and were created for global identification purposes.)
The following are acceptable forms of photo identification:
- Valid Passport
- Valid Government ID such as a Drivers Licence or State ID
- Valid National Identity Card
The following are acceptable forms of proof of residence:
- Utility or Phone Bill or Bank Statement
All proof of residences must be current and not older than 90 days.
If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.
Traders of Islamic faith can apply for Islamic accounts during the registration process only. If you have not selected Islamic account option and wish your account to be converted to swap free, please send an email to support@icmarkets.co.ke for more details.
Unfortunately, as per our AML regulations,we do not accept P.O.Box details as a valid residential address.
Unfortunately, your account application might be refused should you fail to provide the requested or alternative form of documentation.
They are usually just a gimmick offered by some forex brokers as a way to lock in your profits. As a fully regulated Forex CFD provider we do believe that those are not best practices for our clients.
A document is only not accepted should it not meet the requirements. Our accounts department sends an update via email when a document is classified as not acceptable, and provides with clear instructions on the requirement that need to be met.
Account verifications normally take from a few minutes to a business day in some cases.
You can provide a bank statement or a secondary form of identification document showing your residential address.
You may find the key information about our entities and regulations here https://www.icmarkets.co.ke/en/company/entities
While we welcome clients from all over the globe, governmental restrictions along with our company policies prohibit IC Markets (KE) from opening accounts originated from the following restricted and/or OFAC sanctioned countries: AML Policy
We allow clients to register under our ASIC and FSA regulations, however, there might be restrictions based on your country. You will be able to see the regulation applicable to your country on the registration page.
No, IC Markets (KE) does not pay interest on account balances.
Yes, we do accept joint account applications. Should you wish to open a joint account, you will need to open two individual accounts then send us a request support@icmarkets.co.ke to join them. If you already have an individual account, you can submit a request for us to join this account with the second person's account.
Please note that both parties need to agree in order to proceed with the joint application.
Please note that both parties need to agree in order to proceed with the joint application.
Yes, we do offer corporate accounts. Opening a corporate account application is easy. Simply choose the account type as "Corporate" while registering yourself here: https://www.icmarkets.co.ke/en/open-trading-account/live . To ensure that your account is approved please submit the documents as outlined below.
Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address
(Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director
The following are acceptable forms of photo identification:
Valid Passport
Valid Government ID such as a Drivers Licence or State ID
Valid National Identity Card
The following are acceptable forms of proof of residence:
Utility or Phone Bill or Bank Statement
All proof of residences must be current and not older than 90 days.
If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.
Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address
(Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director
The following are acceptable forms of photo identification:
Valid Passport
Valid Government ID such as a Drivers Licence or State ID
Valid National Identity Card
The following are acceptable forms of proof of residence:
Utility or Phone Bill or Bank Statement
All proof of residences must be current and not older than 90 days.
If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.
To update your residential address details, please contact us using your registered email at support@icmarkets.co.ke including your latest residential proof of address stating your name and new address. The address document must be no older than 90 days.
We do not report or deduct any funds for taxes, however it is your own responsibility to declare any earnings to your own local tax authority.
Should you wish to update the details of your account, such as account name, phone number or email address, please send us an email at support@icmarkets.co.ke. We will also require you to resubmit 100 points of ID so that we can verify that it is you requesting the changes.
Documents must be uploaded via your Secure Client Area
We charge a Commission on our Raw Spread account because you get to trade with extremely low spreads
Client Area
Accessing your secure client area is very easy. Simply follow the login instructions received via email upon your registration with us. You may also reset your secure client area password, if you have forgotten the password by clicking here: https://secure.icmarkets.co.ke/Account/LogOn?ReturnUrl=%2f%3flang%3den&lang=en#forgot_pass_form
All your trade account details can be found under the Account Details page using your client area.
You are able to create an additional demo account through your client area using the following link:
https://secure.icmarkets.co.ke/OpenAccount/OpenDemoAccount
To create an additional live account, you may click here: https://secure.icmarkets.co.ke/OpenAccount/OpenRealAccount
https://secure.icmarkets.co.ke/OpenAccount/OpenDemoAccount
To create an additional live account, you may click here: https://secure.icmarkets.co.ke/OpenAccount/OpenRealAccount
Yes, you can. Please click on Trasfer Funds option here: https://secure.icmarkets.co.ke/Finance/TransferFunds using your client area.
No. We do not allow 3rd party transactions of any kind.
The withdrawals of your funds depends on the method you have used while depositing funds.
If you have funded your account by:
Deposit via Debit/Credit card - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Safecharge 3D-Secure card - Withdraw deposit fund back by SafeCharge
Deposit via 3D-Secure Verified by Visa / MasterCard Securecode - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Fasapay/Bank Transfer/Broker to Broker/Bitcoin - Withdraw by bankwire (20 AUD Bank fee)
Deposit via Neteller - Withdraw by Neteller (free of charge)
Deposit via Skrill - Withdraw by Skrill (free of charge)
Deposit via Paypal - Withdraw by Paypal (free of charge)
If you have funded your account by:
Deposit via Debit/Credit card - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Safecharge 3D-Secure card - Withdraw deposit fund back by SafeCharge
Deposit via 3D-Secure Verified by Visa / MasterCard Securecode - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Fasapay/Bank Transfer/Broker to Broker/Bitcoin - Withdraw by bankwire (20 AUD Bank fee)
Deposit via Neteller - Withdraw by Neteller (free of charge)
Deposit via Skrill - Withdraw by Skrill (free of charge)
Deposit via Paypal - Withdraw by Paypal (free of charge)
Deposit processing time depends on the preferred method of your choice. Here is the complete list of deposit methods we offer along with their respective processing times: /trading-accounts/funding
Withdrawal requests submitted before 05:00 EAT will be processed on the same day. The time it takes to receive your funds will depend on the payment method used. For specific information about withdrawal methods and processing times, please refer to our website or check the withdrawal page in your Client Area.
Yes, a number of our withdrawal methods have an instant processing time, once the withdrawal is successfully completed from our end. For more details, please visit our "How to Withdraw" page on the website here: Withdrawal page
As the banking institutions in Australia are not operational during weekends, we do not process withdrawals out of Australian business hours.
There could be a number of reason for a withdrawal request to get declined. We suggest you to check your email for the specific reason that relates to your individual account and follow the instructions prescribed in the email. For any clarifications, feel free to contact our 24/7 live chat support or reply to the email directly at accounts@icmarkets.com
A failed deposit request could be a result of insufficient funds in the depositing source, incompatible card used, restrictions implied from your financial banking institution or incorrect details being used to fund the account. You may contact your bank for more information in this regard.
We archive inactive trading accounts after a certain time period. Please note that archived accounts cannot be re-activated. A simple solution, if your account has been archived, is to create an additional trading account from your secure Client Area. If you have funds in that specific account/s, please contact our support team and we will be happy to assist you.
Unfortunately, not. You would need to reach our friendly support team to help process such requests.
You may chose to fund an existing and active trade account suing your client area to be able to create an additional trade account directly. Alternately, you may reach us our team to help with your request.
Please click: Forgot your username or password. The system will send you a temporary password to the email address you registered with us.
You can access the deposit and withdrawal transaction history using the "Transaction History" option availble under the "Finance" section of your secure client area.
To change the password for your live trading account:
1. Login to the secure client portal.
https://secure.icmarkets.co.ke
2. Select "Profile" section - > click in Change Trading account password. Here is the link: https://secure.icmarkets.co.ke/Finance/AccountSummaryPage?changePassword=true
1. Login to the secure client portal.
https://secure.icmarkets.co.ke
2. Select "Profile" section - > click in Change Trading account password. Here is the link: https://secure.icmarkets.co.ke/Finance/AccountSummaryPage?changePassword=true
If you forgot the password of your client area, please click Forgot your username or password
The system will send you a temporary password to the email address you registered with us. Please use the link provided in the email to login with your temporary password.
The system will send you a temporary password to the email address you registered with us. Please use the link provided in the email to login with your temporary password.
You may request to change your account's leverage using your secure client area. Here is the link: https://secure.icmarkets.co.ke/Account/ChangeLeverage
If your card is expired, you may upload a replacement card to your profile using your secure client area. If the new card has the same number as the old card then we can proceed as normal. However if the new card has a different number to the old and expired card then you must provide a letter from the bank or a bank statement that indicates that the new card is a replacement card to the old card. Once that has been provided and approved you are free to withdraw to your new card. Please send the document to accounts@icmarkets.com
All the deposits are free of any charge from our end. You may however, need to speak to your banking institution to confirm whether there is any surcharge applicable from their end in utilising their services.
IC Markets (KE) does not charge any additional fees for withdrawals. For International Bank Wire withdrawals, we pass the transfer fees charged by our banking institution. International Wire Transfer fees are approximately AUD 20 or currency equivalent, this fee is deducted from the amount of your withdrawal.
You should however be aware that you may incur fees on payments by some international banking institutions. IC Markets (KE) accepts no responsibility for any such bank fees.
You should however be aware that you may incur fees on payments by some international banking institutions. IC Markets (KE) accepts no responsibility for any such bank fees.
No, internal transfers between your trade accounts are free of cost. You should however be aware of the conversion rate shown onscreen that is applicable for the amount transferred.
In order to delete a trade account, please contact our support team at support@icmarkets.co.ke using your registered email address.
Should you not want to continue trading with us, you may express your interest to close your trade profile with us by emailing our support team at support@icmarkets.co.ke. The request should come from your registered email address we have on records. It is important to note that, we do not charge any account keeping or maintenance fees, so you can always come back should you want to resume your trading in the future, where no profile closure is necessary.
If you wish to deposit via credit or debit card, for security reasons we’ll need a copy of the card. The card must be in your own name and not past it’s expiry date.
First login to your Secure Client Area and select Transfers – Deposit Funds and then ‘Fund Now by Credit Card’
Select Add New Credit/Debit card and then enter the requested details. Upload a copy of the card and then we will approve it as quickly as possible for you. We can accept either a scanned copy or a clear photograph.
Once the card is approved, you can make instant deposits anytime.
First login to your Secure Client Area and select Transfers – Deposit Funds and then ‘Fund Now by Credit Card’
Select Add New Credit/Debit card and then enter the requested details. Upload a copy of the card and then we will approve it as quickly as possible for you. We can accept either a scanned copy or a clear photograph.
Once the card is approved, you can make instant deposits anytime.
The funds arrival time may vary depending on the withdrawal method used. You may refer here for more details: Withdrawal page
You can subscribe to Daily Market Forecast from Autochartist or Trading Central here: https://secure.icmarkets.co.ke/Autochartist. Both are free of charge.
The MT4, MT5 and cTrader download link can be found in the secure client area here https://secure.icmarkets.co.ke/Downloads
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